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Published Oct 10, 21
4 min read

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However, to do that, you need to first install two packages in your terminal. The first is a request node page that can be used to send requests to Facebook. This can be done by:npm install — save request, The second one is the Dialogflow node. js package, for this you need to type the following in the console:npm install — save apiai, You need to now implement the process, Message function by creating a file in the helpers directory and naming it process, Message.

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post(‘/’, message, Webhook, Controller);This code shows that your webhook server received information from a user on Facebook Messenger. This text was then passed to Dialogflow. Once the response came from there, a response event got triggered, and that got sent back to Facebook Messenger. You need to then test your Facebook Messenger chatbot to perfect it.

To do so, you can open the Facebook App and head to “Roles. ” In this, select “Testers” and click on “Add Testers” to add people. Now, you need to begin testing your Facebook Messenger chatbot. You need to assess the replies that your bot is giving for simple questions such as “How are you?”Once the chatbot passes this test, you need to increase its intents.

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To improve the accuracy of your Facebook Messenger chatbot, you should add as many questions as possible. Once you’ve listed down the questions, you need to tell your Facebook Messenger chatbot to take an action based on them. For this, go to “Action” and type an action in lowercase. You must also add responses to the questions.

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You can then save the intent. After saving the intent, you should test the same by asking test questions in the console on the right. It’s not necessary to ask the same questions as you’ve entered; they can be similar to them. Check if the answers that you get are the same as the responses you’ve entered.

Alternatively, you can use one of the readily available AI-chatbots and integrate them into Facebook Messenger. Add various intents to it to help it answer more questions from your customers. Consider adding as many possible questions to improve its accuracy. This way, by making a chatbot, you’ll be able to improve your customer service.

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Chatbots, Chatbots are the biggest example of the use of AI technology. They act as a virtual assistant for consumers whether you ask Alexa to play your favorite song or Siri to set an alarm. There are several AI chatbot programs that can help you engage with your customers in a better way.

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You can use chatbot programs to reach out to your customers or respond to their queries. They have the ability to answer the most common questions that your customers might have. And they can engage in human-like conversations that improve customer experience. Chatbots can also help you collect leads while you sleep.



Don’t believe me? Well, take the example of . This interactive chatbot changes the conversation with consumers based on the way they communicate. It helps you collect customer information so that they don’t have to deal with passive web forms. It also gathers feedback by measuring experiences and asking opinions.

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Coffee giant, Starbucks, is one of the brands making efficient use of this AI digital marketing strategy to supplement human employees. When you need your favorite coffee with minimal human interaction, the Starbucks Barista bot for Facebook Messenger has you covered. It orders you coffee, just the way you like it.

After that, they will see different products based on various designs and life stages. When a customer selects a product, they will be able to view it as it would appear in their own homes. To make a purchase, a customer can directly order a product from the app. So, with AR, shoppers can shop for home furniture without leaving the comfort of their own home.

AI-Powered Website Builders, AI in digital marketing promises to take all of the labor out of website design. AI-powered website design platform, The Grid, can design a website for you based on user data and how they interact with your content. With The Grid, the only thing that business owners have to work on is the website content.

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With Wix ADI, website designers can look at AI designers without disturbing their current website. It’s meant to give website owners a feel of what AI designers can do. Wix ADI picks up information about your business from the internet. Based on this, it divides the information into sections and designs pages.

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